![]() ![]() If your cable modem’s Power Button is not already pressed in, press the button in to turn on your cable modem. ![]() DO NOT use your old cable modem’s power cube on your Motorola cable modem. ![]() Connect the Motorola power cube between the Motorola cable modem and a live power jack.If there is/are Ethernet cable(s) plugged into the old cable modem, unplug the Ethernet cable(s) from the old cable modem and plug them into the Motorola cable modem’s LAN jack(s).There is a small wrench supplied with the cable modem to help you remove the cable from the old modem and secure it to the new one. If the coaxial cable has a screw-on connector, turn the connector clockwise when tightening the cable onto the Motorola cable modem. Disconnect the coaxial cable from the old cable modem and connect it to your Motorola modem.If you are replacing an "old" cable modem, do this: If you need the modem's serial number, you can find it near the MAC address on the label. You may also be asked for your cable modem's model name and number. You need to provide this information when you order cable modem service, or when calling the cable company after installing your modem, or when filling out the account setup web page that may appear when you first connect your cable modem to your provider’s network. Your account number can be found on your bill, or you can call your service provider to get your account number. Your MAC Address is printed on a label on the bottom of your modem and is called CM MAC. Your cable service provider will need to know your modem's CMAC ADDRESS and may need the account number of your cable service. They are not Compatible to Satellite, Verizon Fios or DSL service. The Motorola Cable Modems are compatible to most Cable Internet service providers. If you need to get cable modem service, please speak with your cable service provider. You need to connect the cable modem to a cable modem service that uses any of the popular DOCSIS standards – 3.0, 2.0, or 1.1. ![]()
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